FAQ

1. Q:Which parts of your product are developed by yourself?
A:The main core components of our portable solar battery station products: hardware, software, BMS, structure, ID, etc., are independently developed and produced by our company.

2. Q:What are the advantages of your company?
A:Strong R & D team, independent R & D and production of main parts, to control product quality from the source.

3. Q:How long is the delivery time of your Portable Power Station Solar Generator products?

A:We can ship in 3 days if ship from oversea warehouse.

4. Q:What kind of certificates your Portable Power Station Solar Generator products have?

A: Portable Power Station Solar Generator products have acquired UN38.3, CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.

5. Q:Can you supply OEM &ODM service ?

A:Yes, but there is a minimum order quantity required.

6. Q:Can you ship your Portable Power Station Solar Generator products by sea or by air ?

A:We have long-term cooperated forwarders who are professional at battery shipment.

7. Q:How long is the warranty?

A:Our warranty is from 2-5 years.

8. Q:What can Skymico solar power station power?

A: Skymico solar power station can power most of the home appliances, it also depends on the output power of Skymico power stations.

9. Q:Does Skymico Portable Power Station Solar Generator products have UPS function?

A:The portable power station has no UPS function, while the home systems has UPS function

10. Can you supply solar panels? Can you recommend?

A:Yes, we have solar panels, we can recommend you suitable solar panels.

11. Q:Can I customize solar generator power station products?

A:Yes. Let me know the specific customization requirements and I will get back to you as soon as possible.

12. Q:How do you provide after-sales service?

A:We have overseas branches can provide repair and replacement.

13. Q:Can I get a solar generator power station sample?